Browser Cookies
This site uses cookies necessary to properly function. By closing this popup, clicking a link or continuing to browse otherwise, you agree to the use of cookies. View our policies.

Can I change my clothing size selection after I have added it to my invoice?


NO. Please email the clothing co-ordinator at clothing@blackgoldsynchro.com regarding your change request.

TOP

If I am only a support skater, do I need to purchase a Skate Canada membership?


YES. If you are registering only as a support skater and not for a ‘team’, you will need to purchase a Skate Canada Membership unless you already have a Skate Canada Membership through another Club.

TOP

Can I reduce my monthly installment amounts?


YES. You can reduce the overall payments by making an additional payment to reduce the overall amount. Log into your account and select "Account" from the main menu bar. T
hen select “Make additional Payment”. From here, select the invoice(s) that you would like to pay.

eg.; In the example below, the member is paying $300 against multiple invoices to reduce their overall monthly payments.


TOP

How can I update my skater profile information?


Updating your profile information is relatively easy. Log into your account and select ‘Skaters’ from the main menu bar. Click on the the "Skater Name" you want to update. Your profile is now editable. Modify the items as required and then scroll to the bottom of the page and click ‘Update’ to save changes.

TOP

Why do I see a Skate Canada membership charge on my invoice when I am registered with another Club?


The "system", is set up to cross-reference your Skate Canada membership to ensure you are not double billed. However, there are cases where you home club may not have processed your membership at the time you register with CSSC. Please contact registration@blackgoldsynchro.com if you believe this is the case and we will adjust your invoice accordingly.

TOP

If I skate on more than one Team, do I have to register for each Team?


If you skate on more than one Team, you are considered a "Cross-Skater". Please register for the higher-level team . Then purchase the "Cross-Skater" fee on the "Additional Fees & Credits page" page.

Eg.; A skater is skating on Pre-Novice and Open Teams. The skater would register for Open and purchase the "Cross Skater - Pre-Novice to Open" Fee.

TOP

How do I update my payment method or revise credit card information?
Please log onto your account and select "Update Payment Method" to pay by Credit Card.

 

 

 

 

 

 

Then select the invoice to be paid and select Bambora Credit Card from the drop down menu.

 






TOP

How do I make a payment on an invoice?
Please log onto your account and select "Make Payment". Select invoice to be paid and the amount to be paid.

 

 

 

 

 

 



TOP

How do I prepay for next season?
To pre-pay for the next season, you need to purchase a "pre-payment" on our website.
Under the Registration heading, select "Additional fees/Credits". Scroll down until you see "Additional Skater Fees", then select "ADD" next to the amount you wish to prepay.





TOP

How do I prepay monthly using a credit card?

Under the Registration heading, select "Additional fees/Credits". Scroll down until you see "Additional Skater Fees", then select "ADD" next to the amount you wish to prepay. If you want prepay 3 months, purchase 3 times. Then proceed to checkout and "view cart".







Next, click on "Payment Information" and select "CONFIRM & PAY IN PERSON"






Select your name at the top right side of screen to see your account details. Then click "MAKE A PAYMENT"

 

 

 

 

 

 

 

 

Then click on the invoice you want to pay. Under "Final Balance" change the payment method to "Credit Card" and enter the amount you wish to pay. Select "PAY ACCOUNT BALANCE" to process the payment.

 

 

 

 

 

 

 

 

 

 

 

TOP

A SUCCESSFUL TEAM BEATS WITH ONE HEART